Hospitality

The influx of tourists contributes to the development of the hospitality sector. Responding to market needs, EXNOVO offers not only creative ideas and practical solutions but also an analytical approach in the following areas:

Hotel Due Diligence:

We provide hotel due diligence services both for the buyer and the seller in order to estimate potential risk of the future investment, specify a transaction strategy and assess the business potential. We help set key objectives.

Analysis of Currently Operational Hotels:

Our EXNOVO team of experts have extensive knowledge of the inner-working of the hospitality sector. We advise not only newly established but also already operating hotels. The services which we provide include preparation of operational due diligence, financial review of profits and losses as well as comparative market analyses. We advise on how to increase hotel revenues, improve staff work performance, develop marketing strategies and increase guest satisfaction.

Hotel Project Optimisation and Asset Management:

We help our clients with their hotel and restoration projects until they achieve the desired results, whether it be helping to improve operations, achieving cost savings, increasing revenues, introducing corrective measures, repositioning hotel products or implementing marketing strategies. Collaborating with experts in the field, we can advise our clients in creating a concept, branding or marketing a hotel establishment. Whatever we do, our personal motivation is to achieve the desired results by taking decisive actions.

Improvement of Internal Procedures:

Taking into account the individual needs of the customer in terms of increasing profits, improving staff work performance or customer satisfaction, we can restructure human resources, review financial statements, adopt new internal procedures or draw up business and marketing plans.

Strategy, Representation and Sales & Marketing Management:

We offer temporary outsourcing of Sales & Marketing Direction. Ideal for new openings, repositioning of the business or transitions of the Sales team. At the request of the client, we guarantee the performance of the Department of Sales and Management (DOSM) duties working side-by-side with the owner of the General Manager to achieve the desired objectives.

Sales & Marketing Representation (Hotels):

After performing a preliminary audit, we set up objectives to integrate the audit results into new marketing strategies in accordance with the hotel owner or manager’s request. We aim to provide specific solutions for any hotel business with the need to make generic or specific Sales Calls.

Sale of Hotel Developments:

We work for both the vending and purchasing parties in the sale of hotel developments by assisting in the creation of the sales prospectus, setting up the data room, devising the marketing process and negotiating the transaction until it has been concluded.

Hotel Crisis Management:

We give advice for preventing and solving conflict or crisis situations in hotel management. We do so by devising corrective action plans and their follow-up, coming up with strategies for the renegotiation of short- and long-term contracts, restructuring financial burden, negotiating better conditions with suppliers, protecting directors and managers from liability and even by acting as interim managers (3 to 12 months).

Reports on the Market Price of Leases on Hotel Establishments:

In collaboration with asset valuation companies or legal experts, we draw up reports for either hotel owners or tenants on market lease prices of hotel establishments for negotiating and renegotiating transactions reaching out-of-court settlements, lodging lawsuits, managing transfer pricing, making internal evaluations or filing financial reports.

Sales & Marketing Services “à la Carte”:

Our personalized services in this area include: market research, implementing and developing marketing strategies, creating marketing campaigns, brand creation, preparing monthly financial reviews, revenue management, supervision and training of hotel staff as well as event management.
 We guarantee a full commitment until our clients have achieved their goals.

Sales & Marketing Department Audit:

Would you like to evaluate the performance of your Sales & Marketing department? Is the market you are targeting at suitable and the size of your department adequate? Or maybe you are thinking of improving customer satisfaction but don’t know how. With our professional help you can find out.